Welcome to Hero11. Please read this Disclaimer, Terms of Use, and Responsible Gaming Policy carefully before downloading the Hero11 app, registering an account, or participating in any fantasy cricket contests, online slots, or live casino games offered on our platform.

By accessing or using Hero11 official, you agree to be bound by the terms outlined below.

1. Age Restriction (Strictly 18+)

• Services on Hero11 are strictly reserved for individuals who are 18 years of age or older.

• Minors are strictly prohibited from creating an account, downloading the Hero11 apk, or participating in real-money games.

• Hero11 reserves the right to request proof of identity and age (KYC) at any time. Any account found to be operated by a minor will be permanently banned, and accrued funds may be forfeited in accordance with platform policies.

2.  Financial Risk & Addiction Warning

• Financial Element: Participating in real-money fantasy cricket, slot games, and live casino contests involves financial risk and may lead to monetary loss.

• Gaming Addiction: Online real-money gaming can be addictive. We strongly encourage all users to play responsibly, set strict personal limits, and never spend money allocated for essential life expenses.

• No Earnings Guarantee: Participation in any game, mega tournament (including ₹1 to ₹1 Crore contests), or casino activity does not guarantee financial return or profit. All entries are made at the user’s sole risk and discretion.

3. Game of Skill & Fair Play

• Fantasy Sports: Fantasy cricket and sports contests offered on the Hero11 app are games of skill. Outcomes rely significantly on the user’s knowledge of real-world sports, analytical abilities, strategic player selection, and understanding of match dynamics.

• Casino & Slots: Online slot machines and live dealer casino games utilize certified Random Number Generator (RNG) software to ensure completely fair, random, and unmanipulated outcomes.

4. Regional & Territorial Restrictions

Real-money gaming laws vary by region. In compliance with applicable state laws in India, users residing in states where real-money skill gaming or online gambling is restricted or prohibited—including but not limited to Andhra Pradesh, Assam, Odisha, Nagaland, Sikkim, and Telangana—are not permitted to enter paid cash contests on Hero11.

• If a user from a restricted territory accesses paid contests by providing false location data, Hero11 holds no liability, and the user’s account and funds may be suspended.

5. Platform Availability & Technical Disclaimers

• While we strive to maintain uninterrupted service on the Hero11 latest version, Hero11 is not liable for interruptions caused by server downtime, internet connectivity issues on the user’s end, device incompatibility, or third-party payment gateway delays.

• Users are advised to download the official software only via the direct Hero11 app download links on our official website to avoid unauthorized or modified APKs.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Hero11, its operators, affiliates, and partners shall not be held liable for any direct, indirect, incidental, or consequential damages, financial losses, or issues arising from your access to or inability to use the platform.

7. Contact & Support

If you have questions regarding this Disclaimer or need assistance with responsible gaming tools (such as setting deposit limits or self-exclusion), please contact our 24/7 customer support team through the official Hero11 app.