{"id":52,"date":"2026-10-23T23:06:01","date_gmt":"2026-10-23T17:36:01","guid":{"rendered":"https:\/\/hero11k.com\/?page_id=52"},"modified":"2026-10-23T23:09:40","modified_gmt":"2026-10-23T17:39:40","slug":"privacy-policy-hero11","status":"publish","type":"page","link":"https:\/\/hero11k.com\/?page_id=52","title":{"rendered":"Privacy policy &#8211; HERO11"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"52\" class=\"elementor elementor-52\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69e03c9 e-flex e-con-boxed e-con e-parent\" data-id=\"69e03c9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5445ac7 elementor-widget elementor-widget-heading\" data-id=\"5445ac7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy Policy | Hero11 Official<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aeb1bc4 elementor-widget elementor-widget-image\" data-id=\"aeb1bc4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/hero11k.com\/wp-content\/uploads\/2026\/10\/cropped-1c035d2e-fe94-4e8f-b0d1-c8c28e8d7df0.png\" class=\"attachment-large size-large wp-image-10\" alt=\"Hero11 cricket fantasy platform featuring dream team selection and exciting cricket match action.\" srcset=\"https:\/\/hero11k.com\/wp-content\/uploads\/2026\/10\/cropped-1c035d2e-fe94-4e8f-b0d1-c8c28e8d7df0.png 512w, https:\/\/hero11k.com\/wp-content\/uploads\/2026\/10\/cropped-1c035d2e-fe94-4e8f-b0d1-c8c28e8d7df0-300x300.png 300w, https:\/\/hero11k.com\/wp-content\/uploads\/2026\/10\/cropped-1c035d2e-fe94-4e8f-b0d1-c8c28e8d7df0-150x150.png 150w, https:\/\/hero11k.com\/wp-content\/uploads\/2026\/10\/cropped-1c035d2e-fe94-4e8f-b0d1-c8c28e8d7df0-270x270.png 270w, https:\/\/hero11k.com\/wp-content\/uploads\/2026\/10\/cropped-1c035d2e-fe94-4e8f-b0d1-c8c28e8d7df0-192x192.png 192w, https:\/\/hero11k.com\/wp-content\/uploads\/2026\/10\/cropped-1c035d2e-fe94-4e8f-b0d1-c8c28e8d7df0-180x180.png 180w, https:\/\/hero11k.com\/wp-content\/uploads\/2026\/10\/cropped-1c035d2e-fe94-4e8f-b0d1-c8c28e8d7df0-64x64.png 64w, https:\/\/hero11k.com\/wp-content\/uploads\/2026\/10\/cropped-1c035d2e-fe94-4e8f-b0d1-c8c28e8d7df0-32x32.png 32w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a4f2f20 elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"a4f2f20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/hero11-in.hero11apex.com\/en\/affiliate-invited?c=WWWX2E7CFH&#038;id=10&#038;s=3\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-arrow-alt-circle-left\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M8 256c0 137 111 248 248 248s248-111 248-248S393 8 256 8 8 119 8 256zm448 0c0 110.5-89.5 200-200 200S56 366.5 56 256 145.5 56 256 56s200 89.5 200 200zm-72-20v40c0 6.6-5.4 12-12 12H256v67c0 10.7-12.9 16-20.5 8.5l-99-99c-4.7-4.7-4.7-12.3 0-17l99-99c7.6-7.6 20.5-2.2 20.5 8.5v67h116c6.6 0 12 5.4 12 12z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">HERO 11<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a2e0d1 elementor-widget elementor-widget-text-editor\" data-id=\"8a2e0d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"3\">At <a href=\"https:\/\/hero11k.com\/?page_id=12\"><b data-path-to-node=\"3\" data-index-in-node=\"3\">Hero11<\/b>,<\/a> we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you visit our website, use the <b data-path-to-node=\"3\" data-index-in-node=\"237\">Hero11 app<\/b>, download the <b data-path-to-node=\"3\" data-index-in-node=\"262\">Hero11 apk<\/b>, or participate in our fantasy cricket, sports contests, online slots, and live casino games.<\/p><p data-path-to-node=\"4\">By accessing or using <b data-path-to-node=\"4\" data-index-in-node=\"22\">Hero11<\/b>, you agree to the collection and use of information in accordance with this policy.<\/p><h2 class=\"\" data-path-to-node=\"6\"><b data-path-to-node=\"6\" data-index-in-node=\"0\">1. Information We Collect<\/b><\/h2><p data-path-to-node=\"7\">To provide you with a smooth, secure, and personalized gaming experience, we collect two main types of information:<\/p><h3 class=\"\" data-path-to-node=\"8\"><b data-path-to-node=\"8\" data-index-in-node=\"0\">A. Personal Identification Information<\/b><\/h3><p data-path-to-node=\"9\">When you register an account or complete your KYC verification on the <b data-path-to-node=\"9\" data-index-in-node=\"70\">Hero11 app download<\/b> platform, we may collect:<\/p><ul data-path-to-node=\"10\"><li><p data-path-to-node=\"10,0,0\"><b data-path-to-node=\"10,0,0\" data-index-in-node=\"0\">Contact Details:<\/b> Full name, mobile number, and email address.<\/p><\/li><li><p data-path-to-node=\"10,1,0\"><b data-path-to-node=\"10,1,0\" data-index-in-node=\"0\">Identity Verification (KYC):<\/b> Government-issued photo ID (PAN Card, Aadhaar Card, or Driver&#8217;s License) and date of birth to verify your age (18+) and identity.<\/p><\/li><li><p data-path-to-node=\"10,2,0\"><b data-path-to-node=\"10,2,0\" data-index-in-node=\"0\">Financial Details:<\/b> Bank account details, UPI IDs, and transaction histories required to process deposits and instant withdrawals securely.<\/p><\/li><\/ul><h3 class=\"\" data-path-to-node=\"11\"><b data-path-to-node=\"11\" data-index-in-node=\"0\">B. Technical &amp; Device Information<\/b><\/h3><p data-path-to-node=\"12\">When you interact with the <b data-path-to-node=\"12\" data-index-in-node=\"27\">Hero11 latest version<\/b>, we automatically collect non-personal device information:<\/p><ul data-path-to-node=\"13\"><li><p data-path-to-node=\"13,0,0\"><b data-path-to-node=\"13,0,0\" data-index-in-node=\"0\">Device Data:<\/b> Device model, operating system version, unique device identifiers, and network information.<\/p><\/li><li><p data-path-to-node=\"13,1,0\"><b data-path-to-node=\"13,1,0\" data-index-in-node=\"0\">Log Data:<\/b> IP address, login timestamps, app usage statistics, and performance crash logs.<\/p><\/li><li><p data-path-to-node=\"13,2,0\"><b data-path-to-node=\"13,2,0\" data-index-in-node=\"0\">Location Data:<\/b> Geo-location data to ensure compliance with state-specific real-money gaming restrictions.<\/p><\/li><\/ul><h2 class=\"\" data-path-to-node=\"15\"><b data-path-to-node=\"15\" data-index-in-node=\"0\">2. How We Use Your Information<\/b><\/h2><p data-path-to-node=\"16\">We use your collected data strictly for operational, legal, and security purposes, including:<\/p><ul data-path-to-node=\"17\"><li><p data-path-to-node=\"17,0,0\"><b data-path-to-node=\"17,0,0\" data-index-in-node=\"0\">Account Management:<\/b> Setting up, maintaining, and securing your <b data-path-to-node=\"17,0,0\" data-index-in-node=\"63\">Hero 11<\/b> account.<\/p><\/li><li><p data-path-to-node=\"17,1,0\"><b data-path-to-node=\"17,1,0\" data-index-in-node=\"0\">Processing Transactions:<\/b> Enabling fast deposits and instant direct cash withdrawals to your verified bank or UPI account.<\/p><\/li><li><p data-path-to-node=\"17,2,0\"><b data-path-to-node=\"17,2,0\" data-index-in-node=\"0\">Game Management:<\/b> Calculating fantasy points in real time for <b data-path-to-node=\"17,2,0\" data-index-in-node=\"61\">Hero11 cricket<\/b>, <b data-path-to-node=\"17,2,0\" data-index-in-node=\"77\">Hero11 fantasy<\/b>, and <b data-path-to-node=\"17,2,0\" data-index-in-node=\"97\">Hero11 IPL<\/b> contests, as well as managing slot and live casino gameplay.<\/p><\/li><li><p data-path-to-node=\"17,3,0\"><b data-path-to-node=\"17,3,0\" data-index-in-node=\"0\">Referral &amp; Bonus Distribution:<\/b> Tracking referral links to reward your account under the <b data-path-to-node=\"17,3,0\" data-index-in-node=\"88\">\u20b9110 Refer &amp; Earn<\/b> program.<\/p><\/li><li><p data-path-to-node=\"17,4,0\"><b data-path-to-node=\"17,4,0\" data-index-in-node=\"0\">Fair Play &amp; Fraud Prevention:<\/b> Detecting, preventing, and taking action against cheating, multi-accounting, unauthorized bots, or fraudulent financial activities.<\/p><\/li><li><p data-path-to-node=\"17,5,0\"><b data-path-to-node=\"17,5,0\" data-index-in-node=\"0\">Customer Support:<\/b> Resolving technical issues, account queries, and payment requests through our support channels.<\/p><\/li><\/ul><h2 class=\"\" data-path-to-node=\"19\"><b data-path-to-node=\"19\" data-index-in-node=\"0\">3. Data Security &amp; Storage<\/b><\/h2><p data-path-to-node=\"20\">The security of your personal data is a top priority for <b data-path-to-node=\"20\" data-index-in-node=\"57\">Hero11 official<\/b>.<\/p><ul data-path-to-node=\"21\"><li><p data-path-to-node=\"21,0,0\"><b data-path-to-node=\"21,0,0\" data-index-in-node=\"0\">256-Bit SSL Encryption:<\/b> All data transmitted between your device and our servers is encrypted using bank-grade 256-bit SSL protocols.<\/p><\/li><li><p data-path-to-node=\"21,1,0\"><b data-path-to-node=\"21,1,0\" data-index-in-node=\"0\">Protected Firewalls:<\/b> Personal and financial data are stored on secure cloud servers protected by multi-layered firewalls and strict access controls.<\/p><\/li><li><p data-path-to-node=\"21,2,0\"><b data-path-to-node=\"21,2,0\" data-index-in-node=\"0\">No Unapproved Sharing:<\/b> We do <b data-path-to-node=\"21,2,0\" data-index-in-node=\"29\">not<\/b> sell, rent, or trade your personal information to third-party advertisers or marketing agencies.<\/p><\/li><\/ul><h2 class=\"\" data-path-to-node=\"23\"><b data-path-to-node=\"23\" data-index-in-node=\"0\">4. Disclosure of Information<\/b><\/h2><p data-path-to-node=\"24\">We will only share your information in limited, necessary circumstances:<\/p><ul data-path-to-node=\"25\"><li><p data-path-to-node=\"25,0,0\"><b data-path-to-node=\"25,0,0\" data-index-in-node=\"0\">Authorized Service Providers:<\/b> Trusted third-party vendors (such as RBI-compliant payment gateways and SMS verification services) who assist in running our core platform functions.<\/p><\/li><li><p data-path-to-node=\"25,1,0\"><b data-path-to-node=\"25,1,0\" data-index-in-node=\"0\">Legal Requirements:<\/b> If required by law, court orders, or government authorities to comply with legal processes or assist in fraud investigations.<\/p><\/li><\/ul><h2 class=\"\" data-path-to-node=\"27\"><b data-path-to-node=\"27\" data-index-in-node=\"0\">5. User Rights &amp; Data Control<\/b><\/h2><p data-path-to-node=\"28\">As a user of the <b data-path-to-node=\"28\" data-index-in-node=\"17\">Hero11 app<\/b>, you have full control over your personal data:<\/p><ul data-path-to-node=\"29\"><li><p data-path-to-node=\"29,0,0\"><b data-path-to-node=\"29,0,0\" data-index-in-node=\"0\">Update Information:<\/b> You can view and update your profile details directly from the app settings.<\/p><\/li><li><p data-path-to-node=\"29,1,0\"><b data-path-to-node=\"29,1,0\" data-index-in-node=\"0\">Account Deactivation:<\/b> You have the right to request the suspension or deletion of your account by contacting our support team.<\/p><\/li><li><p data-path-to-node=\"29,2,0\"><b data-path-to-node=\"29,2,0\" data-index-in-node=\"0\">Communication Preferences:<\/b> You can opt out of promotional push notifications or SMS alerts at any time.<\/p><\/li><\/ul><h2 class=\"\" data-path-to-node=\"31\"><b data-path-to-node=\"31\" data-index-in-node=\"0\">6. Cookies &amp; Tracking Technologies<\/b><\/h2><p data-path-to-node=\"32\">We use cookies and similar tracking tools on our website to enhance navigation, analyze platform traffic, and remember your site preferences. You can choose to disable cookies through your browser settings, though some website features may not function as intended.<\/p><h2 class=\"\" data-path-to-node=\"34\"><b data-path-to-node=\"34\" data-index-in-node=\"0\">7. Third-Party Links<\/b><\/h2><p data-path-to-node=\"35\">Our platform or website may occasionally contain links to third-party payment providers or external partners. <b data-path-to-node=\"35\" data-index-in-node=\"110\">Hero11<\/b> is not responsible for the privacy practices or content of these third-party websites. We encourage you to review their respective privacy policies.<\/p><h2 class=\"\" data-path-to-node=\"37\"><b data-path-to-node=\"37\" data-index-in-node=\"0\">8. Policy Updates<\/b><\/h2><p data-path-to-node=\"38\">We may update this Privacy Policy from time to time to reflect changes in legal requirements or platform updates. Any changes will be published directly on this page with an updated revision date.<\/p><h2 class=\"\" data-path-to-node=\"40\"><b data-path-to-node=\"40\" data-index-in-node=\"0\">9. Contact Us<\/b><\/h2><p data-path-to-node=\"41\">If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our support team through the official <b data-path-to-node=\"41\" data-index-in-node=\"155\">Hero11 app<\/b> or via our official email helpdesk.<\/p><h3 class=\"\" data-path-to-node=\"43\">\u00a0<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy | Hero11 Official HERO 11 At Hero11, we respect your privacy and are committed to protecting the personal [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-52","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.4 - aioseo.com -->\n\t<meta name=\"description\" content=\"Read the official Hero11 Privacy Policy. Learn how we collect, protect, and encrypt your personal data, KYC info, and financial transactions on the Hero11 app.\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/hero11k.com\/?page_id=52\" \/>\n\t\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.4\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"HERO11 - Hero11 Cricket Fantasy \u2013 Create Your Dream Team and Experience Every Match with Exciting Fantasy Action.\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Hero11 Privacy Policy | Official Data Safety &amp; Protection\" \/>\n\t\t<meta property=\"og:description\" content=\"Read the official Hero11 Privacy Policy. 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